Terms and Conditions

General Terms & Conditions

  • E-hotel vouchers may only be used for a single transaction; the full value must be redeemed at one time.
  • E-hotel vouchers are not exchangeable for cash and have no value unless redeemed.
  • A Full Payment will be charged as voucher confirmation.
  • Redemption of E-hotel vouchers should be done by sending an email to email address specified under each voucher.
  • Confirmations are provided subject to the hotel’s availability.
  • Rates are valid for Sri Lankans and Sri Lankan resident visa holders only and are inclusive of all taxes.
  • E-hotel vouchers cannot be combined with any other offer.
  • Individual property blackout dates will apply.
  • These packages are non-refundable.


Legal Terms


  • This Web Site is owned and operated by AITKEN SPENCE HOTEL MANAGEMENTS (PRIVATE) LIMITED, a company duly incorporated under the company laws of Sri Lanka, having its registered office at No. 305, Vauxhall Street, Colombo 2, in the Democratic Socialist Republic of Sri Lanka (hereinafter, as and when the context so requires, called and referred to as “AITKEN SPENCE HOTELS”).
  • By accessing and using this Web Site, you agree to be bound by the terms and conditions of use, set out herein below. , The attached terms of online reservations will apply, when you make your reservations online and shall form part and parcel of this Agreement. The Principals of Data Protection of AITKEN SPENCE HOTELS is also annexed hereto for your reference.